In case you happen to misplace your baggage or your belongings in any of the terminals at CSIA, please do not worry. All agencies at the airport are expected to deposit any unclaimed goods with the Lost & Found Department through the Duty Terminal Manager. The goods are deposited after duly recording the contents, description, date of deposition and the depositor’s signature.

All lost & found articles are returned to passengers after verifying the product description and bona fides (including, but not restricted to Original Passport, Flight Ticket, Boarding Pass, Driving License, PAN Card, etc).

Unclaimed items will be disposed off after 90 days from the date they were found. Eatables and other perishable items will be disposed off within 24 hours or within the expiry time (whichever is earlier).

Baggage handling and delivery at CSIA is the responsibility of the airlines from the point of check-in to the point of collection. If anything is left on an aircraft or an airline bus, respective airline should be contacted immediately.

Storage & Handling charges will be levied for all Lost & Found items.

This facility is managed by Trident Flight Handlers.

The operating window to claim items left behind at any terminal, is between 10:00am to 10:00pm - Monday to Sunday.

Alternatively, you can email at trident_feedback@tfhcorp.com intimating the department 12 hrs in advance so that the lost items can be kept at the counter if your visit is not within the operating window timings.

For Lost & Found collection, please contact:
Domestic Terminal 1A
Left Luggage Kiosk
Arrival Hall
Mumbai International Airport
Santa Cruz, Mumbai
+91-9833857114
trident_feedback@tfhcorp.com
www.tridentflighthandlers.com

For Lost & Found collection, please contact:
Domestic Terminal 1B
Left Luggage Kiosk
Arrival Hall Exit Ramp
Mumbai International Airport
Santa Cruz, Mumbai Santa Cruz, Mumbai
+91-9833868722
trident_feedback@tfhcorp.com
www.tridentflighthandlers.com

International Terminal
International Arrival Passenger Concourse
Near Integrated Exit of Terminal 2B & 2C
Mumbai International Airport
Sahar, Mumbai
+91-9769068860
trident_feedback@tfhcorp.com
www.tridentflighthandlers.com

Passengers can also contact MIAL Terminal Operations team on the following numbers: