PASSENGER TRAVEL INFORMATION

Pranaam - Meet and Assist Service

Pranaam

Pranaam - Meet and Assist Service formerly known as GVK Meet and Assist Services is designed to delight guests and to ensure that travel through CSIA is seamless and stress-free. It mirrors GVK's vision to provide passengers with the highest standard of services and ensure a unique and memorable experience as they travel through Chhatrapati Shivaji International Airport (CSIA), Mumbai. Pranaam endeavors to set up new benchmarks in airport customer services and has bagged the prestigious 'Golden Peacock Innovative Product/Service Award 2014' which is a true testimony for its efforts in service excellence.

Service Offerings:

Pranaam - Meet and Assist Service offer passengers and/or their loved ones to choose from an array of services which includes lounge access, dedicated porter for check-in baggage assistance and complete assistance by Pranaam Officer for guests arriving, departing or transiting through CSIA.

For more details and to book Pranaam - Meet and Assist Service, click here

To book a Pranaam GVK Guest Service please fill the following form:

For any other query, please write to us on guest.services@gvk.com

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For any other query, please call us on +91 8879992399 or write to us on guest.services@gvk.com