To make the journey smooth and comfortable, we at CSMIA provide assistance, information and advice to passengers with special needs at various checkpoints throughout the airport.
You can place a wheelchair assistance request with respective airlines while booking your tickets.
Private Mobility - Paid
Aviaxpert offers wheelchair assistance (i.e. manual and automated) on chargeable basis to passengers travelling from T2 at CSMIA.
Passengers can place their request for a wheelchair either at the counter situated in between Gate No. 7 and 8 on the kerbside Level 4, T2, CSMIA or book on +91- 9819988855. The same no. can be used for t1 as well. You can also drop a request at [email protected]
*Charges per trip- excluding GST (from check-in to boarding) :
Terminal 2: Rs 1000/-
Terminal 1: Rs 500/-
These charges are subject to change without any further intimation. This is an additional service offered at T2 and T1 and is over and above the complimentary wheelchair assistance offered by airlines while booking the tickets.
To assist you on your journey via CSMIA, trained representatives are available for wheelchair assistance.
Customer Service Executives (CSE) available at:
Terminal 1 at Information Desk in Departure
Terminal 2 at Information Desk in Arrival, Retail Area & Departure
At CSMIA, we have made ramps available for seamless movement of wheelchairs. Clams too are made available for passengers with special needs.
Ramps are available at:
Terminal 1 outside Departure & Arrival
Terminal 2 outside the Departure and Arrival Gates.
To assist the people with special needs, help phones with braille indicating ‘Information’ have been placed at the airport.
Help phones are available at:
Terminal 2 at the Arrivals, Security Holding Area & Departure